Leisure Officer

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated and experienced Leisure Officer to join our Leisure Service. The Leisure Service Team are responsible for the delivery of the Council’s Sport and Leisure Facility Strategy, which identifies the need for the provision of new facilities associated with new housing developments, community development and works closely with our contractors on the continued delivery of leisure facilities across the authority. All of these play a major role in enhancing the opportunities for residents to live healthy lives.

In this role, you will work closely with the existing postholder and our leisure contractors who manage the Council’s five leisure centres and Playhouse Theatre to ensure continued high level service delivery to the residents of North Somerset. You will be responsible for monitoring the contractors’ performance, under the new agency model management contract, actioning repairs and maintenance for the leisure buildings and monitoring of associated budgets.

Key Responsibilities

• Ensure leisure centres are meeting contract responsibilities including health and safety, cleanliness and compliance, and organising rectification for non-conformance.
• Arrange and attend monthly client meetings with contracted sites with the Leisure Manager, recording and actioning any areas of concern when required.
• Identifying and actioning council liable repairs and maintenance issues, through partnership working with contractors.
• Under the direction of the Leisure Manager monitor the delivery of the leisure contract, including the new agency delivery model.
• Monitor the repair and maintenance budgets, under the direction of the Leisure Manager.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances you will fall into one of these categories. However, please note that during the induction period it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

• 2-3 days in the office (pro rata)
• Works both from home and the office, depending on the task at hand.
• Training is provided to help balance work‑life and manage time effectively, with an emphasis on communication for team touchpoints and planning in‑office days for collaboration.

About You

We are looking for an individual who is passionate about the provision of sport, leisure and community facilities, and who possesses the following skills and experience:

Essential Criteria

• NVQ level 2 literacy & numeracy or equivalent.
• NVQ level 4 qualifications or equivalent to demonstrate technically specific skills relating to the appropriate area of work.
• Experience of budget monitoring.
• Ability to work with contractors and engage with the general public.
• Ability to manage/organise own work to meet agreed deadlines.

Desirable Criteria

• Experience of high value contracts and monitoring responsibilities, ideally in the leisure industry.
• Experience of client meetings with contractors.
• Additional modular vocational units or other technical qualifications specific to particular areas of the service.
• Awareness and general understanding of the service area technical protocols, regulations and relevant legislation.
• Experience of working with external partners to achieve outcomes.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.

Equal Opportunities

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

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