About the Company
- 400+ strong global brand agency
- 100% independent
- 27 years young
- 8 studios around the world
About the Role
You'll keep the pulse of our business beating – making sure the right people are on the right projects at the right time. It’s about clarity, momentum, and smart commercial thinking.
Sitting at the heart of delivery, you’ll connect Client Services, Project Management, Creative and our specialist teams. You’ll turn demand into structured, achievable plans – balancing bold creative ambition with the realities of time, skills and capacity.
You’ll bring order to complexity: managing short-term pressures while shaping long-term visibility of resource needs. Spotting risks before they hit, fixing clashes fast, and keeping work moving – always without compromising on quality.
Key Questions
- Do you have experience in creative services or resourcing in a fast-moving creative agency environment?
- Do you thrive on organisation and detail – while keeping a cool head under pressure?
- Are you a confident communicator who knows how to bring teams together?
Responsibilities
- Manage the day-to-day allocation of creative resource across all live and upcoming projects
- Maintain an accurate, live view of workload, capacity and utilisation
- Run weekly resource planning sessions and continuously adjust based on changing priorities
- Identify and resolve resourcing conflicts before they impact delivery
- Work closely with Client Services to align resource plans to budgets and timelines
- Track freelance requirements, manage bookings and control associated costs
- Ensure all work is correctly scheduled, communicated and visible to stakeholders
- Support forecasting by identifying upcoming gaps, risks and capacity issues
- Build and maintain a strong freelance and supplier network
Qualifications
- Solid design / creative agency experience in a Creative Services / Creative Resourcing role
- Ability to work in a team to support the agency offices and departments
- Outstanding project management skills
- Exceptional attention to detail
- Excellent communication skills
- Strong problem-solving skills
- Ability to work in a proactive, fast-paced environment; be flexible and responsive
- Strong relationship building skills – internally and externally
Benefits
Competitive benefits package
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