Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education – High School Diploma/G.E.D. equivalent preferred
- Retail Experience – At least 1 year of retail experience is preferred
- Supervisor/Managerial Experience – No Supervisory/Management Experience Is Required
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career AdvancementAssociate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer
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