We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.
Who We Seek
Our merit‑based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and all aspects of their work.
About the Role
The Credit Controller will be based in the firm’s Leeds office (in a Hybrid working capacity) and will focus on maximizing client turnover and minimizing bad debts whilst working as part of a team. This is an excellent opportunity for someone who is interested in providing high level support to the Collections team whilst working within a fast‑paced environment.
Responsibilities
- Day to day management of the assigned ledger
- Understanding how KPIs are set and how best to achieve them
- Building relationships with partners and fee earners to ensure the collection policy is adhered to and escalating problematic clients, fee earners or debts to the management team
- Have a good understanding of the client, their processes and the nature of their business
- To be able to correctly identify clients that default on payment terms and to liaise with the lawyers/partners on the most appropriate course of action to take, taking into account the profile of the client
- Maintaining detailed and accurate notes regarding debtors on the firm’s internal system and ensuring the Supervisor is equipped with the relevant data on the Credit Controller’s assigned ledger
- Holding regular meetings with Partners and relevant Senior Stakeholders
- Collaboration with other teams within the Leeds office and globally
What You Bring
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
- Excellent organisational skills, with the ability to multi‑task and produce quality work within tight deadlines
- Strong communicator together with effective negotiation skills both with clients and the lawyers /partners
- Able to interact positively at all levels within a law firm and be a team player
- Confident using MS Office, specifically Outlook and Excel
- Maintain a strong attention to detail and the ability to deal with confidential matters with discretion
- Experience in dealing with global blue chip companies
- Can demonstrate initiative and the ability to be proactive, while also being able to follow instructions
- Deliver a ‘can do’ and proactive approach at all times
- Flexible and prepared to work additional hours at month, quarter and year ends or in line with the business needs
Benefits & Rewards
The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:
- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events
Maples’ standard policy to undertake various background screening checks, including criminal records checks, on all applicants to whom a conditional job offer is made. Maples will only ask applicants to disclose a past criminal conviction when a conditional job offer is made. If you have a criminal record it does not mean that your job offer will be automatically withdrawn. Maples will make all job offer decisions on a case by case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with Maples before a decision is made.
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