Overview
We are seeking a highly motivated and skilled Contracts Monitoring Officer to join our Estates and Facilities team on a six‑month secondment. This role offers an exciting opportunity to support the management and monitoring of Estates and Facilities Management (EFM) contracts across the Trust and the National Rehabilitation Centre (NRC). The successful candidate will play a key role in ensuring that contractors deliver safe, compliant and effective services that meet statutory requirements and operational standards.
Strong interpersonal skills, professional influencing and negotiation abilities, along with the capacity to build effective relationships across all levels of the organisation, are essential. The candidate must be able to evaluate complex data, apply independent judgement and recommend actionable solutions. The role demands excellent planning and prioritisation skills, an ability to work independently, and the capability to deliver high‑quality performance reports under pressure.
Key Responsibilities
- Oversee engineering maintenance and facilities functions at the National Rehabilitation Centre (NRC).
- Act as an Authorised Person or Responsible Officer for medical gas, high and low voltage, ventilation, and water systems.
- Review planned maintenance programmes, revise procedures and policies.
- Monitor contractor performance through audits, inspections and service reviews.
- Validate contractor reports.
- Escalate issues and support contract meetings by preparing documentation and tracking actions.
- Serve as liaison between contractors and Trust personnel, resolving service‑related issues and complaints.
- Maintain accurate records of contract variations, ensuring documentation is consistently updated.
- Build strong working relationships with service providers and ward or department teams to ensure services delivered under the Project Agreement are aligned with the Trust’s operational needs.
- Contribute to the Estates & Facilities monthly performance monitoring programme by supporting on‑site audits of Soft FM systems and equipment.
- Maintain central reporting databases.
- Provide support and technical guidance to audit officers, Trust staff, and external stakeholders.
Person Specification
- Demonstrate confidence, motivation, and the ability to lead and inspire others.
- Strong interpersonal, professional influencing and negotiation skills.
- Ability to evaluate complex data, apply independent judgement and recommend actionable solutions.
- Excellent planning and prioritisation, ability to work independently.
- Capability to deliver high‑quality performance reports under pressure.
Equality and Diversity Statement
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
#J-18808-Ljbffr…