Title: Senior Manager - DEI and CSR Programme Lead
Department: Resourcing & Talent Team, Chief People Office
Location: UK
Reports To: Head of Employee Experience
Level: Grade 6
About the role
You will play a key role in strengthening Fidelity’s culture and employee experience by managing and delivering our global Diversity, Equity & Inclusion (DEI) and Fidelity Cares (CSR) programmes. This includes coordinating delivery, shaping enhancements, evaluating impact and embedding inclusive practices into day‑to‑day operations.
You will collaborate with CPO colleagues, the wider business, employee volunteer groups and external partners to ensure activities are engaging and aligned with Fidelity’s goals. Using data insights and market research, you will recommend and implement improvements that reinforce Fidelity’s position as an inclusive and responsible organisation.
Key Responsibilities
- Coordinate and support the delivery of Fidelity’s DEI and CSR strategies and action plans, ensuring alignment with business goals.
- Manage, deliver and monitor core DEI and CSR programmes, initiatives and campaigns.
- Use data insights, stakeholder feedback, and external research to recommend and implement enhancements.
- Partner with Business DEI Leads, providing data, guidance and toolkits to develop and monitor business DEI Action Plans.
- Collaborate with stakeholders across Group Functions to embed DEI considerations into core processes, frameworks, policies and materials.
- Manage employee-led groups (DEI Networks, CSR Committees, Wellbeing Champions, Mental Health First Aiders) to help them deliver purpose, engage employees and operate within governance frameworks.
- Lead and oversee external DEI and CSR reporting framework, ensuring accuracy, presentation and compliance with regulatory and internal requirements.
- Track action plans to drive progress against key priorities.
- Act as Secretariat to the DEI Committee, managing agendas, meeting papers and follow‑up actions.
- Manage relationships with external DEI and CSR partners, networks and suppliers.
- Manage annual DEI and CSR communication and engagement programmes, ensuring content is engaging, inclusive, timely and aligned with Fidelity’s brand.
- Stay current with emerging trends, best practice and regulatory developments and share insights with internal stakeholders to support continuous improvement.
About You
- Ability to balance strategic thinking with practical, detailed execution.
- Strong understanding of DEI, Wellbeing and/or CSR best practice and trends in global organisations.
- Strong project management skills with ability to manage end‑to‑end programmes and competing priorities.
- Ability to achieve results through collaboration, influencing and stakeholder management.
- Strong communication skills, with experience of creating and delivering high‑quality communications for a range of audiences.
- Skill to mobilise, develop and support volunteers.
- Analytical ability to report on quantitative and qualitative data to generate actionable insights.
- Experience delivering change in a matrixed, global, multi‑cultural organisation.
- Ability to act as an ambassador for DEI and Fidelity internally and externally.
- Experience managing third‑party vendors to deliver critical outputs.
Feel rewarded
We offer a comprehensive benefits package, support your well‑being and development and provide flexible working options. For more about dynamic working and building your future, visit our careers page.
Legal and regulatory
As an international financial services organisation, this position is subject to FCA and/or PRA regulations, including Individual Conduct Rules (COCON). Training is provided on COCON and other applicable regulations.
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