Hybrid - 4 days per week in office - Location: Central London
About the Role
We are seeking an experienced Lead Support Analyst to join a high-performing Global FIX Connectivity team supporting mission-critical trading systems across Global teams.
This is a hands-on, technically demanding role where you will sit at the intersection of trading, technology, and client execution, ensuring seamless connectivity between clients, brokers, vendors, and exchanges.
If you thrive in fast-paced trading environments and bring deep expertise in FIX protocol, equities trading, and OMS platforms, this is an excellent opportunity to take ownership and lead from the front.
Key Responsibilities
- Provide front-line support for high-touch and low-touch equities trading, including SWAPs and F&O desks
- Own and manage FIX connectivity lifecycle: onboarding, certification, testing, and production support
- Troubleshoot and resolve real-time trading and connectivity issues impacting client execution
- Work closely with infrastructure teams to configure and maintain FIX network connectivity
- Build and maintain strong relationships with clients, brokers, exchanges, and vendors
- Collaborate with global teams across Europe, Asia, and the US for seamless support coverage
- Support and enhance trading workflows across OMS and execution platforms
Core Skills & Experience (Highly Emphasised)
We are particularly looking for strong expertise in:
- FIX Protocol (Expert Level) - certification, onboarding, and troubleshooting
- Equities Trading Knowledge - deep understanding of cash equities, DMA/DSA environments
- OMS Platforms - strong exposure to order and trade lifecycle systems
- Client Execution Knowledge - understanding of trade flows and execution workflows
- Fidessa / Flextrade - hands-on experience highly preferred
- Linux - confident working in production environments
- SQL - ability to query, analyse, and troubleshoot data issues
Additional Requirements
- 7+ years of experience in FIX connectivity / electronic trading support
- Experience in a broker/dealer environment (3-5 years preferred)
- Strong understanding of:
- Algorithmic trading
- SWAPs, Futures & Options
- Familiarity with Global market structures is advantageous
- Excellent communication skills with the ability to interact directly with traders and external clients
- Detail-oriented, proactive, and able to perform under pressure
Why Join?
- Work in a globally connected trading environment
- Gain exposure to multi-asset, cross-regional markets
- Be part of a high-impact FIX and trading technology team
- Opportunity to lead initiatives and influence client connectivity strategy
Apply Now
If you have a strong background in FIX, equities trading, OMS platforms, and client execution, and you're looking for your next challenge in a global trading environment, please apply!
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
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