Library & Information Officer

Salary: £17,016 – £17,560 per annum for 25 hours per week

Department: Libraries

Working pattern: Part Time

Some key information

• Based at Minehead Library
• An average of 25 hours per week based on a two week timetable Week 1 Monday 10.30 am – 2.10 pm, Tuesday 8.45 am – 5.40 pm, Thursday 8.45 am – 5.40 pm, Friday 10.30 am – 2.10 pm , Week 2 Monday 8.45 am – 5.40 pm, Tuesday 10.30 am – 2.10 pm, Thursday 10.30 am – 2.10 pm, Friday 9.00 am – 5.10 pm, Saturday 8.45 am – 1.10 pm
• There may be times where you will be asked to work alone in other libraries
• 25 days annual leave (plus Bank Holidays) pro rata for part-time
• Permanent
• This is a customer facing role so home working is not possible
• Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship.

What will I be doing?

From day one, you’ll be working in a customer centred, busy community hub that serves a diverse range of people, partners, and organisations. Your day-to-day work will involve:

• Working in a customer centred environment, a busy community hub that services a diverse range of people, partners and organisations.
• Responding to a wide range of library and information enquiries, including providing support on how to access self-service tools or digital devices.
• Promoting Library Service Resources.
• Proactively planning, delivering and promoting library activities e.g. Children’s Story Times, LEGO groups, craft activities, health and wellbeing events, etc.

What kind of experience or qualifications do I need?

• Are well‑motivated and provide a welcoming environment for our customers.
• Are hard‑working and receptive to change, with a wide general knowledge, an interest in books, and a digital curiosity.
• Are able to work in a team, dealing with enquiries and requests, planning and delivering interactive activities and promoting our services.
• Are able to encourage the love of reading through a range of promotional activities in person and on line.
• Are confident in the use of digital technology, as you will be helping customers to use our equipment and their own.

We are proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team.

What’s in it for me?

• We promote a healthy work‑life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

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