Support Manager
Learning Disabilities & Autism | West Berkshire (Newbury)
Salary: £39,917.94 | Full‑time (37.5 hours per week)
Our client, a well‑established supported living provider, is recruiting an experienced Support Manager to lead services supporting adults with learning disabilities, autism, and complex needs across West Berkshire. This is a visible, operational leadership role covering three supported living services in Newbury, with full accountability for quality, compliance, and staff leadership.
Key responsibilities and requirements include:
- Operational leadership of three supported living services supporting 12 adults
- Direct line management of approximately 22 FTE staff (no Deputy Manager in post)
- Ensuring delivery of safe, high‑quality, person‑centred support aligned with CQC expectations
- Oversight of support planning, risk management, safeguarding, and incident response
- Managing recruitment, inductions, rotas, supervision, performance, and staff development
- Driving positive team culture, engagement, and retention across services
- Building effective relationships with families, commissioners, social workers, and health professionals
- Maintaining accurate records and ensuring full regulatory and contractual compliance
- Regular onsite presence across services and the Newbury office (this is not a hybrid role)
- Participation in the out‑of‑hours on‑call rota as a first‑level manager
- Full UK driving licence and access to own vehicle; must live within one hour of West Berkshire
This opportunity would suit an experienced Support Manager, Service Manager, or Registered Manager (or someone ready to step up) with a strong background in learning disabilities and autism services. Our client offers autonomy, manageable service size, and the chance to have a genuine impact within a values‑driven supported living organisation.
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