Company Profile
CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people.
Job Title: QHSE & Compliance Coordinator
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester.
The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements.
They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations.
Role Summary
- Management of client-wide incident reporting ServiceNow database.
- Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices)
- Preparation of material for monthly, quarterly MIs, collation of statistics & data.
- Identify risk and improvement opportunities through analysing of data trends, omissions and risks
- Occupational Health referrals to HR, liaison with Occupational Health team
- Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system.
- MI data collation and reporting against open, slipped and penalty flagged actions
- Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns.
- Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance
- Support the compliance and quality assurances within the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained.
- Ad hoc duties deemed necessary by QHSE lead
- Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements.
- Provide or arrange training on QHSE systems eg. RiskWise systems
- Support the updating of QHSE SOPs
- Meet monthly KPI targets and longer-term goals
- Responsible for ensuring that CBRE QHSE contractual service deliverables are met.
- Assist with management of health and safety accreditation for client service line needs including Achilles verification.
- Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE.
- Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders.
- Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities.
- Provide and develop improved MI and maintain and develop electronic information systems.
- Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS.
- Deliver and support training where required across the contract, aligning with the clients key business drivers.
- Liaison with Workplace Services Managers and wider Workplace services team on HSE matters.
- Maintenance quality of documentation of client Management System.
Experience Required
- Minimum 3 years' experience in a similar role
- Excellent IT skills
- High level of proficiency in MS Excel
- Proven communication skills, both verbal and written
- Experience of managing own workload with limited supervision
- Experience of working under pressure
- Experience of prioritising in order to meet deadlines
- Experience of working in a blue-chip corporate environment
- Experience in Facilities / Building Management
- Membership of IOSH an advantage
- NEBOSH Certification or studying to achieve
Personal Attributes
- Highly organised
- Able to articulate risks identified
- Strong administration skills
- Strong interpersonal skills
- Ability to build relationships
- Strong influencing skills
- Personal resilience
- Methodical and organised approach
- Excellent attention to detail
- Self-starter
- Demonstrates initiative and pro-active approach
- Strong time management and organisational skills
- Ability to work on own, or within a small team
- Agile working approach
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