About The Role
An excellent opportunity has arisen for an experienced Service Manager to join Sytner Coventry. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians, and support staff within the service department and deliver a full Aftersales service to our customers while maximizing profitability and the sales of parts, labour hours, MOT, lubricants, tyres, and subcontracted sales.
You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.
This is a full‑time role that typically includes weekends to ensure we provide our customers with the highest possible levels of service.
About You
Previous experience in a similar role within the motor industry is essential, as is strong technical knowledge. Ideally, you will have the ability to work in a high‑pressure environment and possess fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind‑set, while ensuring that the customer always comes first. When applying for this role please consider that we require candidates to have Service Advisor experience in the automotive industry as a minimum requirement for this role.
Why Sytner?
Sytner Group is delighted to provide an industry‑leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.
- Enhanced Holiday Entitlement – 27 days plus bank holidays
- Company Car
- Industry‑leading Maternity, Paternity and Adoption Pay
- Private Medical Insurance
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- Career Development
- Enhanced Pension Entitlement
- One day a year paid voluntary / community work
Location: Sytner Coventry – 128 Holyhead Road, Coventry, West Midlands, United Kingdom, CV5 8NA
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