Sales & Order Administrator

Part‑Time Sales & Order Administrator

Please note: due to the nature of the role and the requirement for occasional holiday cover, this position is best suited to candidates seeking a long‑term part‑time role who can commit to the set working days and offer flexibility to work additional hours during staff leave, particularly during school holiday periods.

We are currently recruiting for a part‑time sales & order administrator to join a friendly and well‑established company near Hedge End.

This role would suit an experienced sales administrator or someone with strong administrative and customer service experience within an office environment. Previous experience using Sage Line 50 for order processing or customer account management would be highly advantageous, as the system forms a key part of the daily responsibilities.

This is a varied and busy role where accuracy, organisation and strong system skills are essential. You will play an important part in managing the sales order process from enquiry through to delivery, ensuring excellent customer service and efficient order fulfilment.

The Role

The position is part time at 14.5 hours per week (Monday and Wednesday).

This role is ideal for someone seeking a stable, long‑term part‑time position. Flexibility is important, as you will occasionally be required to provide additional cover during holiday periods, often during school holiday breaks.

At times you will be working independently, so the successful candidate must be confident managing their own workload and priorities.

Responsibilities will include:

• Processing customer sales orders using Sage Line 50
• Maintaining accurate customer and order records within Sage Line 50
• Managing customer enquiries via phone and email
• Preparing, tracking and following up on customer quotations
• Confirming delivery dates and arranging transport
• Producing proforma invoices
• Supporting purchasing of consumables
• Assisting with Excel‑based reporting and data analysis
• Supporting the wider team with general administrative tasks
• Occasionally assisting with packing goods when required

The Ideal Candidate

• Previous experience in sales administration, order processing or a similar office‑based role
• Experience using Sage Line 50 is highly desirable
• Confident Excel user with good general Microsoft Office skills
• Excellent customer service and communication skills
• Highly organised with strong attention to detail
• Able to work independently and manage deadlines effectively
• Looking for a long‑term part‑time role
• Reliable and flexible, particularly when additional holiday cover is required

Further Information

• 14.5 hours per week (Monday & Wednesday)
• Additional hours required during holiday cover periods
• Free parking
• Small, friendly team environment
• Salary pro‑rata

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