Company: Skipton Building Society
Location: Skipton
Job Description:
A prominent mutual organization in Skipton is looking for a QA Customer Outcome Journey Specialist. In this role, you will conduct thorough assessments of customer journeys, ensuring fair treatment and positive outcomes. The ideal candidate should have strong customer-facing experience, meticulous attention to detail, and knowledge of FCA requirements. You’ll also be expected to provide constructive feedback for process improvements, working collaboratively across teams in a hybrid work environment with various employee benefits.#J-18808-Ljbffr…
Posted: April 18th, 2026