Imaging Administrator

Imaging Administrator – Spire Parkway Hospital (Private, Solihull)

Responsibilities

• Contact patients and arrange radiology appointments, liaising with other departments as appropriate.
• Establish and maintain communication with patients on routine care matters.
• Input patient data onto hospital and radiology information systems.
• Manage email enquiries and referrals in a timely and professional manner.
• Maintain administrative duties (e.g., filing, photocopying of documentation).
• Transfer and deliver radiology reports to appropriate destinations.
• Efficiently and accurately book and record patient details and appointments via telephone, face to face, and referral letter.
• Greet, welcome and provide any necessary assistance to patients, consultants and visitors.
• Register all new or follow‑up patients.
• Provide and receive patient information, ensuring that all information is recorded in accordance with the Data Protection Act, Information Governance and other Spire policies.

Qualifications

• Excellent customer service skills.
• Previous and relevant experience in a multi‑skilled, patient‑support role.
• Highly organised and able to manage workload.
• Proficient in the use of PC, including Microsoft packages.
• Strong teamwork abilities.

Benefits

• 35 days annual leave inclusive of bank holidays.
• Employer and employee contributory pension with flexible retirement options.
• ‘Spire for you’ reward platform – discounts and cashback from over 1,000 retailers.
• Free Bupa wellness screening.
• Private medical insurance.
• Life assurance.
• Save an average of £50 per month with our free onsite car park.

Equal Opportunity Employer

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.

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