We are looking for a Global Key Account Director with a history of developing SaaS contracts at $2m + ARR clients into bigger, 8-figure clients . The role will handle Financial Services clients (75%) and Pharma (25%) at circa Fortune500 level, requiring deep SaaS solutions understanding and experience.
The role will co-ordinate the vision for each account, owning around 8 major accounts, managing internal and external stakeholders in a heavy matrix environment without formal authority.
Orchestrating:
- Partner Teams
- Product-Domain Sales Specialists
- Customed Success (working directly with two per industry vertical)
- Product Teams
- Exec Leadership
You’ll have the ability to handle strategic execution of Account Planning, whilst being able to handle low-level escalations (e.g billing) where necessary / if called upon
Competencies:
- Global Key Account Manager / Director Strategic Relationship Builder with Fortune500
- Heavy SaaS Solutions focus in Business Services (Complex Workflow or Compliance)
- Executive Presence and ability to act as Voice of the Client’s Executive
- Strong sense of Risk on potential Renewal issues/dangers
- Very strong Matrix influencing in a complex organisation
- Ruthless Prioritisation – a lot of simultaneous engagements
- Core Land & Expand experience – recognising and developing cross sell / upsell of heavily complex B2B SaaS products into already $2m ARR accounts to grow to 8 figures.
- Expansion-mindset on all Renewals
Experience:
- Global Strategic Key Accounts Manager / Director
- High Energy Executive Presence with Global SaaS experience
- Hunter Strategic mindset – that consistent approach to Growth and Renewals
- Growing Multi mn $ accounts by similar muiltiples
Nice To have:
- Selling to Banks and Pharma
- Domain experience selling Global Tax, Einvoicing, Legal or Risk SaaS
Salary: £100k – £120k – OTE to £200k, 12% pension uncapped variable with accelerators, Hybrid-role in London – some flexibility on all.
This is a Global Key Account Director role as part of an elite team that will handle 50 top global accounts (US & EMEA) with high visibility. A major global brand within Business Services (Tax, Cross Boarder Transactions, Risk & Legal SaaS).
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