Retail Sales Assistant - Asian Beauty

About Us

Skin Cupid is a fast-growing beauty brand and retailer bringing the best of Asian skincare to a global audience. We work with some of the most exciting beauty and lifestyle brands, curating products we genuinely believe in and pairing them with education, storytelling, and community. From e-commerce to retail, pop-ups to partnerships, we’re building a brand that feels warm, knowledgeable, and genuinely fun to be part of. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline.

We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness.

About the Role

We’re looking for passionate and friendly Retail Beauty Consultants to join the team at Skin Cupid’s destination-led and experiential flagship store. This is an exciting opportunity to bring our online presence to life and be part of a new chapter in our journey.

At Skin Cupid, we believe skincare should be expert-led, approachable, and personal. As a Beauty Consultant, you’ll be at the heart of delivering this experience, guiding customers through their skincare journey, offering thoughtful recommendations, and creating a warm, welcoming atmosphere on the shop floor.

You’ll help customers discover the products that best suit their needs while embodying the Skin Cupid spirit: warm, honest, and community-focused. This is a wonderful opportunity to grow your expertise, connect with skincare lovers, and be part of an exciting new chapter for the brand.

Key Responsibilities

• Greet and engage customers warmly, offering expert advice tailored to their skincare needs.
• Educate customers about product ingredients, benefits, and how to use them effectively.
• Deliver exceptional service that reflects Skin Cupid’s values and community-driven culture.
• Maintain the store’s appearance, including merchandising and stock replenishment.
• Support the store team with daily tasks to ensure smooth operations.
• Stay up to date with product knowledge, trends, and customer feedback.

What We Are Looking For

• Passionate about skincare and genuinely enjoy helping others feel confident in their skin.
• Friendly, approachable, and comfortable starting conversations with customers.
• A good listener who can provide personalised recommendations based on individual needs.
• Enthusiastic about learning and sharing knowledge in an honest and clear way.
• Positive and proactive attitude, and enjoys speaking with customers.

Why Join Us

• Training and products to take home from time to time.
• Work alongside a passionate and supportive team that shares a love for skincare and a genuine commitment to our values and customers.
• Play a key role in shaping the in-store experience and helping establish the Skin Cupid brand as a trusted and welcoming destination for skincare lovers.
• If you love working in a tight-knit team, you have found just the place!

All candidates must be eligible to work in the United Kingdom.