Welfare Advice Officer

Key responsibilities

• Deliver specialist welfare benefits advice, including checks, claims, and casework.
• Identify income-maximisation opportunities to support rent payments.
• Manage complex cases, including reconsiderations, appeals, tribunals.
• Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
• Support vulnerable tenants to remove barriers to tenancy sustainment.
• Maintain accurate ca…

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