Overview
Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager on a 2-year fixed contract to support the Centre Manager in the smooth running of their busy business centre due to major refurbishment works that are taking place. The successful candidate will play a key role in ensuring the smooth day-to-day running of the centre, minimising disruption to clients and ensuring effective coordination and communication with contractors and customers throughout the project.
Responsibilities
- To support/deputise the Centre Manager with day-to-day operations and overall site management.
- Ensure robust Health & Safety and Fire Safety procedures are maintained
- To conduct viewings of available workspaces to potential customers, promoting facilities and services.
- Manage administration tasks, including the preparation of licence agreements and setting up of new customer accounts.
- Deliver excellent reception and customer service duties, including handling enquiries.
- To be familiar with the values of the company and at all times behave in a manner that is entirely consistent with these values.
- Full time: 8.30am - 5.30pm Monday to Friday
- Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays)
Qualifications / Requirements
- You will have strong administration skills and ideally experience in a business centre or similar environment, or facilities management. Project management would be an advantage however not essential.
- You will be a strong communicator with a friendly and professional manner. We are looking for a customer-focused candidate that has the ability to build positive relationships.
- Welcoming and professional personality to engage with customers and colleagues
- Good knowledge of all Microsoft packages
- Good knowledge of IT and able to resolve basic technical issues
- Excellent administration and organisational skills
- Good knowledge of Health & Safety & fire procedures
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