Head of Erasmus+ Customer Experience & Complaints

A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance. This role leads teams, oversees appeals and complaints, monitors service quality, and collaborates with stakeholders. Ideal candidates have a degree or equivalent experience, strong leadership skills, and can manage sensitive situations effectively. The position offers a 2-year fixed-term contract with potential for extension.#J-18808-Ljbffr…