Branch Manager
Location: Outskirts of New Malden
Salary and Benefits: £45,000 + bonus + benefits + company car + phone + 25 days holiday + bank holidays
Branch Manager Key Responsibilities
- Lead and manage a small branch team
- Oversee day‑to‑day branch operations and workflow
- Handle customer enquiries and support sales activity
- Manage incoming calls, emails, and general communications
- Coordinate installation schedules and job planning
- Provide face‑to‑face customer support when required
- Monitor and check incoming deliveries (quantities and condition)
- Support stock handling and general goods‑in processes
- Assist with hands‑on operational tasks as needed
- Maintain high standards of service, organisation, and efficiency
- Support the team to meet performance and service targets
Branch Manager Essential Skills & Experience
- Previous experience in a supervisory or management role
- Strong background in sales and customer service
- Proven ability to lead, motivate, and support a team
- Excellent communication skills (written and verbal)
- Strong organisational and time‑management skills
- Ability to manage multiple tasks in a busy environment
- Confident handling customer and supplier interactions
- IT literate (email, systems, and basic Microsoft Office)
- Strong attention to detail and accuracy
- Full UK driving licence
- Comfortable with a hands‑on, operational role when required
Desirable
The business operates within the home improvement and exterior solutions sector, so an interest or background in construction, trade, or similar environments would be a real advantage.
Equal Opportunity Workplace
Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
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