Store Department Lead: Growth, Guest Experience & Brand

Commerciality

• Create an inclusive working environment with a client‑centric mindset
• Through team management and visible presence ensures Ralph Lauren’s standards are achieved
• Unlock talent that supports career progression of the team
• Drive high performance culture by holding the team accountable for agreed results
• Deliver and maintain an elevated client experience within the store environment
• Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
• Develop and monitor key metrics that drive the business plan
• Keep up to date with competitor activity

Operations

• Manage inventory flow to minimise shrink loss through operational excellence
• Lead floor recovery, ensuring price and size integrity
• Manage and maintain a safe work environment for clients and employees by complying with all company policies and procedures. Energetic, passionate and results driven.
• Experienced leader having previously worked in a fast‑paced environment
• Excellent communication skills.

Benefits

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

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