Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead delivery of complex cloud solution projects. In this role you combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You bridge business requirements with technical solutions, facilitate technical discussions and ensure alignment with customer outcomes. You apply AWS frameworks such as Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.
Eligibility for UK Government Security Clearance is required.
Key job responsibilities
- Leading and managing complex cloud migration, modernization, and implementation projects.
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
- Bridging business requirements with technical solutions, facilitating engineering discussions, and ensuring alignment with customer business outcomes.
- Distilling customer needs into clear technical requirements and mapping them to business outcomes.
- Decomposing complex technical problems into actionable, deliverable solutions.
- Contributing to technical documentation and defining documentation standards.
Basic Qualifications
- Experience working as a Scrum Master or Product Owner across multiple cross‑functional teams.
- Experience leading the delivery of IT projects with external customers or equivalent.
- Experience in cloud computing technologies.
- Experience in project management of technical programs.
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience.
Preferred Qualifications
- Experience in program or engagement management, leading other project managers to deliver a program with multiple concurrent projects.
- AWS experience preferred.
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.
- Strong understanding of AWS services, architectures, and best practices.
- Experience applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework.
- Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.
Amazon is an equal opportunities employer. We do not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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