Director of Digital Products and Delivery

The Opportunity

Reporting to the CIO and Managing Director, the successful Director of Digital Products and Delivery will lead a multidisciplinary delivery organisation of approximately 300 and a blended partner ecosystem. You will hold end‑to‑end accountability for a £30m digital portfolio spanning eight value streams, orchestrating complex programme and product delivery in one of the UK’s most unique environments. This role ensures that this portfolio is governed with rigour, strategically prioritised, and continually optimised to maximise value (including digital investment spend) for Parliament.

This is a pivotal role in embedding the PDS operating model, shaping how Parliament realises value from digital, and ensuring the robust, future‑ready operation of its services. You will sponsor PDS’s scaled agile methodology, steer its evolution, and ensure delivery roadmaps are strategically aligned, feasible, and value‑driven.

As a senior member of the PDS Leadership Team, you will represent delivery at key governance forums and act for the CIO/MD when required – a genuine pathway for a leader with ambition to grow into a future CIO role.

What You Need

• Scaled Agile Leadership: An experienced Scaled Agile practitioner and leader. Practical experience of galvanising and leading an agile transformation and developing agile capabilities and techniques. Experience of leading a mature agile organisation with established approaches and metrics. Brings an outcome and a value focus to the work with passion and impatience for getting things done.
• Programmatic Delivery and Delivery management: Significant experience of large‑scale programmatic delivery: in particular how new initiatives are shaped for success; and ensuring programme health with the ability to intervene when needed. Track record of working effectively with third parties to achieve results and to hold them to account. Brings an outcome and a value focus to the work with passion and impatience for getting things done. Ability to think and plan strategically, using critical thinking to solve complex problems and plan across multiple time horizons to deliver tactical and strategic change initiatives in a context where priorities evolve at pace.
• Stakeholder Engagement: Highly effective leader demonstrably adept in stakeholder influencing combined with excellent communication and collaboration evidenced by successfully bringing together disparate groups to reach desired outcomes in the face of competing views and priorities. Able to evidence their ability to translate business requirements and user/stakeholder needs into effective work plans and practical working solutions within a complex matrix managed organisation.
• Delivery orchestration and partnership: Orchestrating the efforts of matrixed teams to deliver outcomes. Strong collaboration and influence skills with other senior leaders within PDS to achieve outcomes and to embed a delivery culture across PDS. Natural facilitator and catalyst of PDS‑wide initiatives. Proven experience of working effectively with multidisciplinary teams in an agile environment.
• Leadership and team development: Strong leader with potential to develop as a CIO of the future. Ability for building and maintaining a high performing and actively engaged team. Strategically shape and extend the teams’ capability. Promoting a diverse and inclusive working environment.
• Security Clearance: The ability to pass security clearance, backed by the right to work in the UK.

About Us

The Parliamentary Digital Service (PDS) is the joint digital department for the House of Commons and House of Lords. Its 500+ professionals deliver Parliament’s digital services and related change, technology, cyber security, and digital infrastructure, and ensure Members and staff have the tools they need. PDS also sets Parliament’s digital strategy and is progressing a major shift to a modern, product‑led, agile organisation.

A new operating model and the Information and Digital Strategy 2026–30 are in place. Agile ways of working are embedding at scale. The next phase is execution: delivering complex, multi‑year digital change at pace, maturing product lifecycles, and ensuring investment translates into real value for Parliament and its users. This role calls for a leader who has driven large‑scale delivery, matured enterprise agile at scale, and developed high‑performing cross‑functional teams.

Our Package

In addition to your salary, we offer an attractive range of benefits including but not limited to:

• Generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays
• Generous maternity pay policy up to 6 months full pay
• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
• On‑site gym, nursery, catering, post office, travel office and GP
• Flexible options including hybrid working and family‑friendly policies

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of age, gender, ethnicity, beliefs or any of the other things that make you, we welcome applications from people who feel under‑represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

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