Join Our Team as a Civil Enforcement Officer!
Salary: £26,403 - £27,694 per annum (plus up to £3,900.00 per year, pro rata, in contractual overtime and enhancements).
Full-time and part-time positions considered.
What You’ll Do
- Patrolling streets and car parks to ensure vehicles follow parking regulations.
- Issuing Penalty Charge Notices to vehicles parked in contravention.
- Educating and advising the public on where and how they can park safely, offering clear guidance on parking restrictions.
- Reporting suspected abandoned vehicles, damaged signs or street infrastructure so issues can be addressed quickly.
- Supporting residents, visitors and businesses by answering queries in a professional, friendly manner.
- Working collaboratively with colleagues across Parking Services and Enforcement & Operations to help maintain safe, accessible streets.
What We’re Looking For
- Has excellent customer service skills and can engage confidently and respectfully with the public, including in challenging situations.
- Enjoys working outdoors in all weather conditions, patrolling independently while also contributing to a wider team.
- Can remain calm, polite and professional, even when dealing with difficult or confrontational situations.
- Has strong observational skills and attention to detail when recording information or identifying contraventions.
- Is confident using digital tools and handheld devices to maintain accurate electronic records.
- Understands (or is willing to learn) key regulations such as the Traffic Management Act 2004, local Traffic Regulation Orders and relevant enforcement procedures.
- Physically fit and be able to walk as much as 10 miles per day whilst carrying approximately 8lb/4kg of equipment and be prepared to work in all weathers.
- Holds a full UK driving licence.
What You’ll Bring To The Team
- Takes pride in public service
- Understands the importance of fairness and consistency
- Communicates clearly and respectfully
- Enjoys being active and working outdoors
- Provides a positive, reassuring presence in the community
Why This Role Matters
- Keep traffic flowing safely and efficiently
- Improve air quality by reducing congestion
- Support residents, businesses, and visitors with reliable, consistent parking management
- Maintain attractive, usable public spaces across Bath & North East Somerset
Working Hours
Fulltime positions cover 40 hours per week (37 hours plus 3 contractual overtime). Shifts operate on a rota between 6am and 10pm, including weekends, from a central Bath location. Additional overtime and shift allowances apply.
Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at‑risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We are a Disability Confident Employer. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
This role is subject to a Basic DBS Check.
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