Company: Mous
Location: London
Posted: April 19th, 2026
We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That’s why we’re building the go-to brand for products that genuinely deliver.
For over 10 years, we’ve pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we’ve built world-class in-house marketing capabilities, creating highly engaging, performance-led content that proves what our products can do and resonates with a passionate, fast-growing community around the brand. From throwing phones off dams to launching category-defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world.
We’re looking for a Digital Experience Manager to take ownership of one of our most critical growth levers, the Mous website. Our website is our most important commercial asset. It’s where the majority of our direct revenue is won or lost, and where customers form their strongest impression of our brand. In this role, you’ll own the full digital experience layer, from UX and CRO to experimentation and personalisation, playing a key role in shaping how customers move through the site and ultimately converting that into measurable business impact.
You’ll be responsible for identifying friction points across the customer journey, understanding where and why users drop off, and designing high-impact experiments to improve performance. From hypothesis through to execution and analysis, you’ll build and run a structured experimentation roadmap that directly drives revenue.
This is not a support role. You’ll set the agenda, define the strategy, and take full ownership of outcomes while working closely with Development, Design, Trading, and Retention to bring ideas to life!
Ideally with 3-5 years experience in a similar Ecommerce role, you are commercially driven, analytically sharp, and genuinely curious about how customers behave and convert online. You don’t just run tests, you build strong hypotheses, challenge assumptions, and deliver measurable impact.
You thrive in high-ownership environments and want to set the agenda, not just follow it. You’re confident working cross-functionally, influencing stakeholders, and driving change at pace.
You’re motivated by performance and seeing your ideas go live on a high-traffic, revenue-generating site, learning fast, while continuously improving results. At Mous, you’ll be operating at the heart of a fast-growing, product-led DTC brand, with the autonomy, tools, and momentum to make a real impact from day one.
We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high-energy culture.
We value results, teamwork, and enjoying the journey as we build a fast-growing, product-led DTC brand. We are committed to equality and opportunity for all.
Our Commitment: Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.
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