The Global Assurance Communications and Engagement Leader (CE Leader) plays a critical role within the Global Assurance BMC team. Together with the Global Assurance BMC Leader and the wider BMC team, the CE Leader will contribute to strengthening the global Service Line’s market position and understanding of how our professionals serve the public interest to help the world work better.
The opportunity
The CE Leader will be expected to work closely with peers to co‑create and align behind our overall CE strategic direction and global planning. You will help ensure consistency in how we deliver audience‑centric, data‑driven communications across EY, as part of our CE transformation ambitions. This key position supports Global Assurance business objectives by developing and delivering effective internal communications that align with the service line’s priorities. Responsibilities include interacting with and advising Global Assurance leaders on communicating practice strategies and change management goals, leadership and operational communications and executing creative and inspiring messaging that increases and improves community engagement. The role is also responsible for planning and executing the communications and stakeholder engagement aspects of strategic projects and initiatives in tandem with Global Assurance brand and marketing, ensuring a seamless and aligned internal and external flow of communications.
Your key responsibilities
- Maintain up‑to‑date knowledge on BMC and Assurance issues, trends and long‑term implications for EY’s brand strategy generally and its CE approach in particular
- Develop strong ‘trusted advisor’ relationships with Global Assurance senior leadership
- Lead and mentor the CE professionals within the Assurance BMC team
- Build a well‑connected network outside of Assurance, including other Service Lines, working closely with BMC colleagues across our Regions in CE and Brand and Marketing to help ensure integrated activities across the business
- Support awareness of Global CE priorities and practices within the Assurance CE team, facilitating aligned execution, learning and efficiencies
- Develop ideas and share innovative and creative communication approaches to key projects
- Oversee the development of global communications and engagement plans, messages and assets in support of the Global Assurance priorities, ensuring these are carried through to EY member firms
- Take an organizational‑level view of implications: manage competing forces and drive understanding, motivation and stakeholder value
- Enable all Assurance professionals to articulate, own and activate the compelling story and narrative behind the Assurance brand strategy, working closely with the BM Leader
- Responsible for working with EY member firm CE Leaders to align and deploy BMC Assurance global programs to Regions, delivering greater impact
- Have financial management responsibilities for all Global Assurance CE programs
Skills and attributes for success
- Must be able to communicate well with senior leaders and stakeholders, collaborate effectively, building consensus as a seasoned negotiator and diplomat. The ability to work successfully with diverse personalities and work styles is critical, as is working with urgency, as many initiatives are extremely time sensitive
- Must be able to demonstrate knowledge, skills and abilities concerning global business fundamentals, business models, ethics, competitive analysis and cross‑cultural/geographical sensitivities. Must be able to work effectively across geographic borders and time zones, managing complex global programs
- Must be well organised, an excellent writer and storyteller, skilled listener, project manager and disciplined with time management. To deliver on Global Assurance and BMC strategic priorities, must learn to identify key practice priorities and revenue goals, and work to achieve the desired results
- Must be able to influence, gain support and commitment, mobilise people and use creative approaches to execute work that will help meet Global Assurance and BMC strategic goals
- Must help drive process and consistency where possible, developing appropriate project plans in alignment with BMC project management methodologies and professional standards
To qualify for the role you must have
- Bachelor’s degree with 10 years of experience (or equivalent area of study or experience); professional or higher qualification in Communications, Corporate Communications, Marketing Communications or Public Relations preferred
- Significant strategic internal communications experience with proven track record in supporting executive teams in a high‑performing Global environment
- Strong verbal and written English
Ideally, you’ll also
- Working knowledge of EY, the professional services sector, or matrix organisations
- Demonstrable track record in working with external creative agencies
- Show initiative, coupled with accuracy and attention to detail; demonstrate reliability
- Demonstrate the ability to work under pressure and to tight deadlines
- Demonstrate the ability to manage several projects concurrently, through excellent time management and organisational skills
- Be a strong self‑starter and lateral thinker, comfortable working collaboratively, virtually and independently
- Understand EY and the Assurance business; effectively navigate EY’s and BMC’s matrix organisation to access, inform and engage the right people at the right time
- Exercise the ability to look ahead and anticipate trends and issues that will affect clients’ messages and strategies
- Be prepared to travel to different locations as required
What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognised for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $130,500 to $251,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $156,600 to $285,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
- Our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options
- Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
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