On-Site IT Support Engineer – London

Job Title: On-Site IT Support Engineer (Level 1/2) – London

Client: Logistics company

Location: London, England (UK) (On-Site:)

Duration: Backfill/on-going | Start: ASAP

Rate: On application

Your Mission

Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Aberdeen office.

Key Responsibilities

• End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.
• Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
• Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
• Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.

You’ll Need

Technical

• 3-5 years IT experience
• Windows/macOS deployment expertise
• Networking basics (TCP/IP, Ethernet)
• A+/MCP certifications (preferred)

Soft Skills

• B2 English
• Exceptional customer service
• Team collaboration skills
• Adaptability in fast-paced environments

Logistics

• UK Resident resident
• 50 lbs lifting ability (to be able to move equipment)
• Flexible schedule readiness

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