Business Development Manager
The Business Development Manager is a pivotal hybrid role, designed to nurture and empower a team of Business Development Representatives (BDRs) while also directly contributing to the achievement of sales targets. This role serves as a crucial link between the BDR team and senior sales management, overseeing daily team operations, setting performance benchmarks, and facilitating continuous development. Concurrently, the Team Lead maintains an individual BDR quota, actively engaging in prospecting and opportunity generation to exemplify best practices and lead by example.
Core Responsibilities
Team Leadership & Development
- Lead, mentor, and develop a team of BDRs, providing ongoing coaching and training to enhance their performance and skill sets.
- Conduct regular team meetings and one-on-one performance reviews to foster continuous improvement.
- Set clear team performance goals and monitor progress, ensuring BDRs follow effective sales processes and improve conversion rates.
- Collaborate with sales and marketing leadership to align on and implement outbound strategies for high-quality lead generation and pipeline optimisation.
- Ensure team members have the necessary tools and resources, communicating goals and addressing concerns.
- Generate and analyse reports on team performance to identify areas for improvement and maintain a productive work environment.
- Keep the team updated on industry best practices and evolving expectations.
Individual Contribution
- Consistently meet and exceed individual performance targets for qualified opportunities and sourced pipeline, demonstrating a hands‑on approach.
- Employ creative strategies to engage and qualify prospects within targeted accounts, with a focus on identifying key decision‑makers.
- Craft personalised outreach strategies that effectively articulate Checkout.com’s value proposition.
- Develop a deep understanding of Checkout.com’s offerings to communicate their value effectively to potential merchants.
- Understand customers’ unique needs and challenges to tailor a bespoke approach.
- Stay informed on industry trends and market dynamics to refine prospecting techniques and drive meaningful conversations.
- Maintain organised records of all outreach efforts to ensure a structured approach and enhance overall performance.
- Utilise various sales tools and techniques to build and manage relationships with prospects.
- Collaborate closely with the sales team, ensuring a seamless transition from prospecting to closing, while continuously enhancing personal knowledge and skills.
- Proactively seek feedback and mentorship to accelerate professional growth and refine sales acumen.
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