Test Center Administrator (Stoke-on-Trent)

Test Centre Administrator – Test Centre Operations

We are hiring a part‑time Test Centre Administrator in Stoke‑on‑Trent to support candidates taking our exams.

Key Responsibilities

• Welcome, greet and check‑in customers/test‑taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Qualifications

• Friendly and professional team‑player with a strong focus on customer service.
• School qualifications in English and Maths.
• Experience working with Microsoft Office (Word, Excel, Outlook) is an advantage.
• Excellent attention to detail, able to monitor for restricted behaviour and notice details from a distance.
• Ability to sit for long periods and escort candidates to and from exam rooms.
• Flexible to work different days and times, including early mornings, late nights, weekends, and operating shifts Monday‑through‑Sunday.

Compensation & Schedule

Hourly rate: £13.60 per hour. Minimum commitment: 6 hours per week. Schedule: Part‑time. Workplace: On‑site at our Test Centre in Stoke‑on‑Trent.

Equal Opportunity Employer

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.

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