Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand‑picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views of vast countryside, expansive beaches, and lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand‑picked experience for every guest and employee.
We are currently recruiting for a Food & Beverage Manager at New Hall Hotel & Spa, part of Hand Picked Hotels. This is a temporary maternity cover role; however, there could be potential opportunities throughout the company after this period.
Set in the heart of stunning countryside, New Hall Hotel & Spa is more than a luxury destination – it’s a place where hospitality professionals thrive. Known for exceptional events, indulgent spa experiences, and award‑winning dining, we create memorable moments for every guest, every day. We’re looking for passionate, talented individuals to join our team.
At New Hall, you’ll work in inspiring surroundings, alongside colleagues who value teamwork, creativity and excellence. Whether your expertise is in guest services, events, culinary arts or spa and wellness, you’ll have the opportunity to grow, develop your skills and make a real impact. Here, every role matters. From helping deliver flawless weddings and corporate events to ensuring each spa or dining experience exceeds expectations, you’ll be part of a team dedicated to excellence and hospitality with heart.
- Oversee the entire Food & Beverage department, including the Restaurant and Conference & Banquet departments, ensuring high standards of service are consistently delivered.
- Manage, support and guide a vibrant and diverse team to create magical memories for all guests.
- Exhibit hospitality professionalism, making each guest feel special, and motivate team members to do the same.
- Share outstanding knowledge of food and drink through regular training and development.
- Make clear, confident decisions, consulting with others where needed to reach common goals.
- Demonstrate a strong understanding of business financials, including labour costs, forecasting and budgets.
- Show excellent organisational skills and attention to detail, with stamina and the ability to remain calm under pressure.
- Be inspired, have fun and enjoy being part of the Hand Picked Team.
About You
- Previous Food & Beverage management experience within a multi‑outlet 4/5 Star luxury hotel is required.
- Experience in effectively managing large‑scale conferences, banquets and weddings.
- Excellent knowledge of wine, confident in offering wine pairings.
- Proven experience in managing, coaching and developing teams, with a passion for customer service.
- Excellent rapport‑building skills with colleagues and guests.
- Professional, organised and friendly with the ability to anticipate guest needs and create memories.
Our Benefits
- Highly competitive salary package plus a share of service charge.
- Live‑in accommodation available for £77.70 per week, including meals and bills.
- Full‑time role, 40 hours per week, 5 days out of 7 with weekend rota.
- Company pension scheme with generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program.
- Company sickness scheme.
- 28 days holiday per year including bank holidays, increasing to 33 days with length of service.
- Forward career progression with in‑house and external training programmes, including apprenticeships up to level 7.
- Discounted staff stays and food & drink at our hotels.
- Annual loyalty awards (afternoon teas, overnight stays).
- Online retail discount platform offering high‑street savings and a well‑being platform.
- Opportunity to make lifelong friendships and celebrate diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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