Customer Experience Architect

A leading water utility company is seeking a Customer Journey Lead to innovate and enhance customer experiences across all channels. The role entails designing customer journeys, leading the customer experience strategy, and driving improvements based on performance metrics. This position is based in Leeds with hybrid working arrangements available. A competitive salary of up to £60,000 with a strong benefits package is offered, including bonuses, a company car allowance, and a robust pension scheme.#J-18808-Ljbffr…