Switchboard/Helpdesk Analyst

Company: Mitie
Apply for the Switchboard/Helpdesk Analyst
Location: Peacehaven
Job Description:

We are seeking a Switchboard Operator to join our team.

As a Switchboard Operator, you’ll be the voice and first point of contact for our valued clients and visitors. With your exceptional communication skills and friendly demeanour, you’ll make every caller feel welcomed and important. From routing calls to providing accurate information, you’ll be the go‑to person for all communication needs.

We want someone who can manage incoming calls effectively, ensuring no one is left waiting on the line. You’ll be the master of organisation, keeping track of messages and relaying them promptly to the appropriate parties.

Qualifications

  • Stellar phone etiquette and strong interpersonal skills.
  • A knack for problem‑solving and staying calm under pressure.
  • Exceptional attention to detail and organisational abilities.
  • Proficiency in managing multiple phone lines and using switchboard systems.

Benefits

As a valued member of our team, you’ll enjoy a supportive work environment, room for growth, and competitive compensation. We believe in recognising and rewarding exceptional talent, so your dedication and hard work won’t go unnoticed.

#J-18808-Ljbffr…

Posted: April 20th, 2026