Temporary Customer Service Advisor

Temporary Customer Service Advisor We are currently recruiting for a temporary Customer Service Advisor to join a fast-paced and supportive team within the Stoke-on-Trent area. This is a short-term temporary assignment lasting approximately 6 weeks, starting in early May 2026.You will be responsible for delivering a high standard of customer service, handling a variety of customer queries, and ensuring a positive customer experience at all times. The role requires strong communication skills, attention to detail, and the ability to work efficiently both independently and as part of a team.Key Responsibilities of this Temporary Customer Service Advisor role:Handling inbound customer queries via phone, email, or other communication channelsProviding accurate information and resolving issues in a timely mannerMaintaining high levels of customer satisfactionLogging and updating customer information on internal systemsWorking collaboratively with colleagues in a fast-paced environmentFollowing company procedures and service standardsWorking Hours & Shift PatternThis role operates on a rotational shift pattern, Monday to Friday:06:00 – 14:00 (Early Shift)08:00 – 16:00 (Day Shift)10:00 – 18:00 (Late Shift)3-Week Rotational Pattern (Example)Week 1: Early shifts (06:00 – 14:00)Week 2: Day shifts (08:00 – 16:00)Week 3: Late shifts (10:00 – 18:00)Pattern then repeats on a rolling basisSkills required for this Temporary Customer Service Advisor role:Previous experience in a customer service or call centre environmentStrong verbal and written communication skillsAbility to work under pressure in a fast-paced settingGood IT skills and ability to learn new systems quicklyReliable, punctual, and team-oriented approachDetails for this Temporary Customer Service Advisor role:Temporary contract of approximately 6 weeksFull-time Monday to Friday working patternRotational shifts as outlined aboveLocation: Stoke-on-Trent…