Store Supervisor

Role Overview

Yorkshire Trading Company is a growing, family‑owned business with 35 stores across Yorkshire, Lincolnshire & the North East, plus a busy ecommerce operation and Outdoor Events teams trading nationwide. We are looking for two Retail Store Supervisors to join our York Store.

Working Hours

Job type: Part‑time, Permanent

• 32 hours over 4 days, including some weekends on a rota basis
• 24 hours over 3 days, including some weekends on a rota basis

Additional hours may be required at busy times.

Key Responsibilities

• Assist the store manager in the day‑to‑day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support management and training of retail colleagues, including cashiers and the replenishment team on the shop floor
• Work on store displays, stock rotation and put‑away
• Keep up‑to‑date with all products, services and promotions
• Handle customer questions, complaints and issues
• Direct customers by escorting them to racks and counters, suggesting items and delivering great, traditional customer service
• Contribute to the team effort by accomplishing related results as needed
• Cash‑up duties as and when required
• Ensure pricing is correct
• Manage tidy time

The list above is not exhaustive.

Essential Skills

• Previous supervisory or people‑management experience is desirable but not essential; training will be provided. Some retail experience is required.
• Knowledge of cash‑up procedures would be advantageous
• Computer literate
• Desire to achieve and deliver high standards

Incentives

• 5.6 weeks annual leave (pro rata)
• 12.5% discount after a 6‑week induction period
• Workplace pension scheme

Salary and Hours

Salary: £12.46 per hour

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