Senior Product Manager

Company: rmg digital
Apply for the Senior Product Manager
Location: Greater London
Job Description:

There’s a Voice AI product already live.

It’s not working.

That’s where you come in.

The Role

We’re looking for a Product Manager to take ownership of a Voice Bot / Conversational AI product that’s been built internally but needs a reset.

This isn’t a “keep things ticking” role.

It’s a step back, rethink, and rebuild properly role.

You’ll define what the product should be, create a clear MVP, and lead it through launch and iteration.

Think less “incremental improvement”

More “what’s the right thing to build in the first place?”

What You’ll Be Doing

  • Reassessing the current product and approach
  • Defining a new MVP and product strategy
  • Building and owning the roadmap + backlog
  • Bringing structure to a currently unstructured setup
  • Launching into at least one market early on
  • Iterating, scaling, and expanding use cases
  • Working closely with AI engineers, data teams, and customer operations
  • Ultimately defining what this becomes in 2027 and beyond

What We’re Looking For

You’re a proper Product Manager — not just a coordinator.

  • Strong fundamentals: roadmap, backlog, delivery ownership
  • Experience working on end-to-end products, ideally in smaller or lean teams
  • Able to operate in ambiguity and create clarity
  • Focused on outcomes (customer impact, cost, efficiency), not just shipping features

Tech-wise:

  • You don’t need to be an engineer
  • But you do need to be technically credible with engineers
  • Exposure to AI / chatbots / voice / customer platforms is a big plus

Why This Role Is Interesting

  • Real ownership, not just delivery
  • Work across AI, data, and customer experience
  • Multi-market rollout (5 countries)
  • Chance to build genuine AI product experience

And importantly:

If you make this work, it creates a strong case for what comes next both for the product and your role.

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Posted: April 20th, 2026