Shop Manager

Company: Cats Protection
Apply for the Shop Manager
Location: North West Leicestershire
Job Description:

Team: Retail

Location: Ibstock

Work pattern: 37.5 hours on a rota basis over 5 days (to include weekends)

Salary: Up to £25,140.96 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Shop Manager

Responsibilities

  • To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day‑to‑day operational management of shop activity.
  • To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework.
  • To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.

Qualifications

  • Demonstrable learning and experience from working in a relevant retail environment.
  • Previous experience of line managing a team and building a culture to achieve a collective goal.
  • Experience and/or understanding of working to sales targets and budgets.
  • Excellent organisational skills including the ability to meet deadlines.
  • Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity.

Benefits

  • Range of health benefits.
  • 26 days’ annual leave plus bank holidays, increasing with length of service.
  • Salary Finance, which empowers you to take control of your financial wellbeing.
  • And much more, which you can learn about here.

This role requires an enhanced DBS check (including the Children’s Barred List).

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Posted: April 20th, 2026