Head of Hospitality – Old Trafford, Manchester United | Full-Time / Permanent
Up to £60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, and more.
We’re looking for a passionate Head of Hospitality to lead in premium areas on match days and oversee on‑match day C&E functions, at Manchester United, arguably the world’s most storied football club.
This is a rare opportunity for a food & beverage leader to help us drive success at one of the world’s most iconic stadiums, Old Trafford.
As Head of Hospitality you play a key role in planning, developing and delivering an exceptional high‑end food and guest experience across diverse, world‑class events.
Head of Hospitality – The role
- Lead structured planning and delivery of F&B offering in premium hospitality spaces with clear objectives, continuous improvement, and timely execution.
- Oversee the design of premium hospitality spaces and guest journey, balancing aesthetics, efficiency, and commercial impact.
- Drive market awareness and innovation to maintain a competitive, best‑in‑class hospitality offering.
- Manage end‑to‑end F&B project delivery, ensuring alignment with stakeholders, budgets, and brand standards.
- Continuously optimise premium offering to enhance performance, capacity, and revenue growth.
- Lead operational excellence across hospitality and C&E, ensuring high standards in service, food, and guest experience.
- Ensure operational readiness, consistency, compliance, and strong health & safety culture.
- Build and manage high‑performing teams through effective workforce planning, leadership development, and engagement.
- Maintain strong stakeholder relationships and clear communication to ensure seamless delivery.
- Own financial performance, driving commercial strategy, revenue growth, and product innovation.
What we're looking for
- Strong, quality operational experience with a passion for F&B.
- An inspiring leader who can motivate and develop large, shift‑based teams including casual workers.
- Excellent stakeholder management and negotiation skills.
- Sound knowledge of government legislation, including health and safety and employment law.
- Highly confident and positive – a “can do” attitude towards all work undertaken.
- Articulate and numerate – has the ability to accurately prepare quotes and reports.
- A creative thinker with the drive and determination to get things done.
- Excellent skill set (menu knowledge, technical organisation, time management).
- Understanding of production planning and optimising resources correctly.
- Understand the financial impact of decisions taken.
What you’ll get in return
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, life assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
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