Senior Event Operations Manager
Location: London
Salary: £40,000 - £45,000 (DOE) + Overtime
Contract: Permanent, 45 hours per week
About the Role
We're looking for an experienced and highly organised Senior Event Operations Manager to join our dynamic team. This is a client‑facing role where you'll lead the delivery of high‑end events, working closely with Sales, Events and key clients to ensure every detail is executed flawlessly.
What You'll Be Doing
- Lead the operational planning and delivery of a wide range of events
- Manage both FOH and BOH operations to the highest standards
- Produce detailed event plans and communicate them effectively across teams
- Brief and lead teams of all sizes on site
- Oversee service flow, including large‑scale dinners (up to 500+ guests)
- Attend site visits and tastings with clients and sales teams
- Manage equipment orders and supplier relationships
- Ensure all Health & Safety and RAMS documentation is accurate and compliant
- Build strong relationships with key venues and clients
- Support recruitment, training and development of team members
- Contribute to projects that improve efficiency and profitability
What We're Looking For
- Proven experience in event operations, ideally at a senior level
- Strong leadership skills and ability to manage large teams
- Excellent organisational and communication skills
- Experience delivering high‑volume, high‑end events
- Confident client‑facing presence
- Solid understanding of health & safety within events
- A proactive, solutions‑focused mindset
Why Join Us?
- Work on exciting, large‑scale and premium events
- Be part of a collaborative and ambitious team
- Opportunities for career development across the wider group (including international projects)
- Competitive salary with overtime opportunities
Benefits
- Contributory pension scheme
- Career Pathways and MyLearning programmes
- Digital GP and wider health‑care benefits for you and your immediate family
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Discounts on food shop with Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets
- Cash rewards on spend
- Free wellness, mindfulness and exercise classes
- Share discounts and offers with friends and family
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