Director of Customer Services Transformation & AI Strategy

A leading health insurance provider is seeking a Director of Customer Services Transformation to shape the future of their UK Insurance operations. The role involves developing the operations strategy, leading multi-million-pound transformation programmes, and ensuring outstanding customer experiences. Ideal candidates will have experience in large-scale transformation within regulated sectors and a deep understanding of contact-centre technologies. The position offers a competitive salary, bonus, and extensive benefits in a hybrid work environment.#J-18808-Ljbffr…