CFW Auditor and quality assurance officer

As a CFW Auditor and quality assurance officer, you’ll deliver high-quality qualitative audits and wider quality assurance activity within the Child and Family Wellbeing (CFW) service. You’ll identify strengths, highlight risk, and translate learning into practical improvement-supporting teams to develop, embed strong management oversight, and enhance outcomes. You’ll also produce clear reports and present findings to a range of audiences, contributing to themed and multi-agency audit work where required.

Responsibilities

• Completing qualitative audits of practice and outcomes, identifying good practice and areas for development
• Moderating audits to assure quality, consistency and accuracy, providing constructive feedback
• Leading and supporting thematic and multi-agency audit activity as priorities emerge
• Analysing findings, producing insightful reports, and presenting learning to managers and practitioners
• Supporting improvement through action planning, reflective discussions and practice development
• Contributing to and refining audit tools, guidance and training

Qualifications

• A Level 6 qualification in a relevant subject or substantial (minimum 3 years) vocational experience in children’s services
• At least 3 years recent experience supporting children, young people and families
• Experience of quality assurance/audit activity and an ability to evaluate practice against standards and frameworks
• Strong knowledge of safeguarding, thresholds and risk, and confidence applying procedures appropriately
• Excellent analysis, report writing and presentation skills (including presenting virtually)
• The ability to provide appropriate challenge and supportive feedback to colleagues at all levels
• Good IT skills (including MS Office/Excel) and confidence using systems to collate and analyse information

Additional Information

• Salary £40,778 – £46,142 per annum
• Permanent | Full Time – 37 hours per week
• International Sponsorship: this role is not open to international sponsorship
• Location: Hybrid/ County Hall (with travel across Lancashire as required)
• Team: Quality Assurance, Safeguarding & Inspection Service
• Reports to: QA Manager
• Staff responsibility: Potentially 1-2

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