We’re partnering with a well‑established, multi‑site hospitality business with a large UK footprint and a strong reputation for delivering exceptional guest experiences.
They are now looking for an IT Project Manager to join and play a key role in delivering a range of technology and transformation projects across hotels, central functions, and shared services.
This is a fantastic opportunity for someone who thrives in a fast‑paced, operational environment where technology directly impacts both customer experience and frontline teams.
What You’ll Be Doing
You’ll take ownership of end‑to‑end delivery of IT and business systems projects, ensuring successful outcomes from initiation through to implementation and handover.
Key responsibilities include:
- Managing full lifecycle delivery of IT projects across multiple business areas
- Creating and maintaining project plans, budgets, timelines, and governance structures
- Tracking risks, dependencies, milestones, and deliverables
- Engaging with stakeholders across operations, IT, and central functions
- Translating business requirements into clear, deliverable solutions
- Coordinating third‑party suppliers and technology partners
- Supporting system rollout, training, and user adoption across sites
- Ensuring strong project documentation, reporting, and governance
- Driving continuous improvement across systems, processes, and ways of working
What We’re Looking For
- Strong stakeholder management skills across technical and non‑technical audiences
- Excellent organisational skills with the ability to manage multiple priorities
- Experience working with third‑party vendors and suppliers
- A proactive, problem‑solving mindset with strong attention to detail
- Experience in hospitality, retail, or other fast‑paced multi‑site environments (desirable)
- Knowledge of project delivery frameworks such as Agile, Waterfall, or hybrid approaches
- Exposure to business‑critical systems such as operational, finance, HR, or customer platforms
- Project management certification (PRINCE2, PMP, Agile, or equivalent) is desirable
The Environment
You’ll be working across a diverse and evolving technology landscape including systems such as:
- Operational & property management platforms
- Sales, booking, and customer experience tools
- Finance and reporting systems
- Workforce and HR platforms
- Integrated cloud‑based solutions and third‑party applications
Interested?
If you’re an experienced IT Project Manager looking for your next challenge in a dynamic, customer‑focused environment, we’d love to hear from you.
Apply now or reach out for a confidential discussion.
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