Overview
Group Shared Services deliver numerous projects focused both around Business and IT change within the Global RI IT estate. With a focus on the technical and process platforms of Customer, Workplace and Infrastructure Services, the role will work within the team of PMs.
Responsibilities
- Define, document and carry out medium to large sized projects, alone or with a team, actively participating in all phases.
- Identify, assess and manage risks to the success of the project.
- Agree project approach with stakeholders, and prepare realistic plans (including quality, risk and communications plans) and track activities against the project schedule, managing stakeholder involvement as appropriate.
- Monitor costs, timescales and resources used, and take action where these deviate from agreed tolerances.
- Ensure that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded.
Experience
- Demonstrates a passion for IT and ambition to work in a project management framework.
- Has experience in managing deliverables in a project environment and/or shown a capability within their current/previous roles.
- Has a good general technical awareness of IT Infrastructure environments.
Knowledge & Skills
- Autonomy – Works under general direction within a clear framework of accountability; exercises substantial personal responsibility and autonomy; plans own work to meet given objectives and processes.
- Influence – Influences customers, suppliers and partners at account level; responsible for ensuring delivery of work by others and allocation of resources; participates in external activities related to own specialism; collaborates with team members, peers locally and globally, users and customers; engages to ensure user needs are met throughout.
- Complexity – Work includes a broad range of complex technical or professional activities, in a variety of contexts; investigates, defines and resolves complex issues.
Business Skills
- Communicates fluently, orally and in writing, and can present complex information to both technical and non‑technical audiences.
- Plans, schedules and monitors work to meet time and quality targets.
- Facilitates collaboration between stakeholders who share common objectives.
- Selects appropriately from applicable standards, methods, tools and applications.
- Fully understands the importance of security to own work and the operation of the organisation.
- Seeks specialist security or data privacy knowledge or advice when required to support own work or work of immediate colleagues.
- Understands and uses appropriate methods, tools and applications.
- Demonstrates a rational and organised approach to work.
- Is aware of health and safety issues.
- Identifies and negotiates own development opportunities.
- Has communication skills for effective dialogue with key stakeholders, customers, suppliers and partners.
- Is able to work in a team.
- Is able to plan, schedule and monitor own work within short time horizons.
- Absorbs technical information when it is presented systematically and applies it effectively.
- Displays a responsible attitude to following procedures, keeping records, and caring for equipment and other assets.
- Team work – Working cooperatively (rather than competitively) with others to achieve a common goal.
- Customer focus – Understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions.
- Analytical thinking – Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts, selecting the appropriate method/tool to resolve the problem and reflecting on the result, such that learning is identified and absorbed.
- Attention to detail – Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
Benefits
- Competitive salary and bonus
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
Equal Opportunity
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.
We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To support accessibility for all, we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you.
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