IT Support Engineer for Restaurants

Company: Netron PAY LTD
Apply for the IT Support Engineer for Restaurants
Location: City of Westminster
Job Description:

About NetronEats

NetronEats is a fast-growing, AI‑powered platform designed to revolutionize the restaurant, takeaway, and delivery industry. We help local restaurant owners take back control of their business by providing the tech they need to save £1000s in commissions usually paid to platforms like Just Eat, UberEats, and Deliveroo. We are a startup with a clear mission: making local businesses more profitable and sustainable.

Location & Compensation

Remote / Field‑Based (Work from home + Onsite across London). Base Salary: £18,000 per annum. Working Hours: Monday – Saturday | 12:00 – 21:00 (6‑Day Week). Benefits: 2 Weeks Paid Holiday + Bank Holidays, Paid Overtime, Mileage Reimbursement.

Compensation & Commissions (Uncapped)

In addition to your base salary, you can significantly increase your earnings through:

  • Card Payment Bonus: £50 commission for every successful card payment sale/referral.
  • Hardware & Software Commission: 5% commission on the total sale value of any system upgrades (e.g. Kiosks, Handheld Tablets, Kitchen Displays).
  • Travel: All business‑related mileage is fully reimbursed.

The Role

This is a ‘no‑office’ role: you will provide remote support from home and travel directly to London’s most exciting restaurants for installations and networking. Since you will be working the 12:00 – 21:00 shift, you will be the key technical contact for our clients during their most critical dinner service hours.

We value diversity and a fresh perspective. As the IT and hospitality tech sectors are often male‑dominated, we strongly encourage and welcome applications from female candidates.

Key Responsibilities

  • Install and troubleshoot Android tablets, Thermal Printers, and Kitchen Display Systems.
  • Perform physical CAT5/6 cabling (neat routing and crimping) and configure routers/switches.
  • Manage TCP/IP settings and Static IP assignments for 100% uptime.
  • Help restaurants save more by identifying where they could benefit from extra NetronEats hardware or services.

Requirements

  • Solid background in IT and Networking support.
  • Proven ability to handle physical network cabling and basic router setups.
  • Valid Motorbike or Car driving licence is essential for travel across London.
  • Professional, reliable, and calm communication—able to help busy restaurant staff who may not be tech‑savvy.

Why Join NetronEats?

  • Work for a startup that is actually helping small businesses survive the commission squeeze.
  • Enjoy a field‑based role without the daily office commute.
  • We provide comprehensive training on the NetronEats platform and Android ecosystem.

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Posted: April 20th, 2026