An opportunity has arisen for a forward thinking, enthusiastic, highly motivated and experienced administrator to support the SPRU Senior Management Team (SMT), including high-level diary management, management of your own workload and self-prioritisation.
The post holder will provide comprehensive confidential and high-quality secretarial support to the SMT, such as minute-taking, typing, preparing agendas and reports and ensuring action trackers are updated and actions are followed up.
The post holder will be emotionally intelligent and have excellent interpersonal and communication skills as the role entails liaising with a wide range of internal and external staff and organisations, often of people in senior roles.
The role will involve working closely with the Operational Lead to support them in the discharge of their responsibilities, as well as any other required senior management team members. This will include diary and email monitoring and management, meeting organisation and support, project and audit work, document preparation, management of key areas of delegated responsibility such as incident reporting, risk, recruitment; and supporting liaison with the service lines over specific pieces of work.
Responsibilities
- Provide high-level administrative support to the senior management team, such as recruitment processes, organising meetings, preparation of documents, reports and presentations.
- Prepare for any service team meetings, disseminating papers and following up on allocated actions ahead of the meetings.
- Deal with telephone calls, post and direct contacts with clients and internal and external agencies in an appropriate and professional manner, using judgement and discretion where necessary, referring complex matters to relevant senior members of staff and taking messages when necessary.
- Prepare documents (letters, memos, reports etc.) by copy or audio-typing using Microsoft Office software, ensuring all policies and procedures are adhered to.
- Carry out general office duties, such as scanning, faxing, photocopying and filing.
- Participate in the induction of any new permanent or temporary staff into the service and prepare the induction pack as well as the induction schedules.
- Take part in any audit/quality/monitoring initiatives.
- Receive patient/staff queries and complaints on behalf of the service line and liaise, act and follow up/refer as required following departmental and trust guidelines and protocols.
- Be a point of contact for staff reporting in sickness, transport delays and inform the relevant leads.
Qualifications
We are looking for an enthusiastic person who enjoys a challenge and a variety of tasks. The ideal candidate will need to have a good standard of education, previous administrative experience, excellent interpersonal and IT skills, and the ability to multi-task and work proactively and independently. The ability to work as part of a team is essential. Previous NHS experience is desirable.
Benefits
In return we will ensure that you are supported by relevant induction, training, operational and professional supervision to enable you to work to your full potential in a challenging environment.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles.
This advert closes on Thursday 23 Apr 2026.
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