Position Description
As an Infrastructure Support Engineer at CGI, you will strengthen the digital backbone of mission‑critical defence programmes. You’ll help ensure the reliability, security, and performance of the platforms that keep our clients’ operations moving and will work with cutting‑edge technologies to solve complex challenges.
Key Responsibilities
- Deliver hands‑on support for critical infrastructure used across a major defence programme, ensuring systems remain stable, secure and resilient.
- Support and troubleshoot VMware Cloud Foundation, Tanzu, VxRail, Data Domain, and key management systems.
- Support privileged access and identity systems, including BeyondTrust and KeyCloak.
- Administer Windows Server environments, Hyper‑V and routine system upkeep.
- Monitor performance, contribute to continuity planning, and enhance infrastructure resilience.
- Collaborate with senior engineers and maintain up‑to‑date documentation.
- Participate in an on‑call rota to address critical incidents.
Requirements
Due to the secure nature of the programme you must hold UK Security Clearance or be eligible for clearance. This position requires a five‑day, on‑site work week.
Essential Qualifications
- Experience working in Defence environments.
- Proven background in infrastructure or support engineering.
- Knowledge of VMware, Microsoft, or security technologies (certifications or willingness to attain them).
- Familiarity with hyper‑converged infrastructure.
- Strong teamwork, communication and problem‑solving skills.
Desired Qualifications
- Awareness of cross‑domain tools such as Tiger Traps, Garrison, OpsWat, NiFi.
- Exposure to DevOps technologies (GitLab, Harbor, FluxCD, Kubernetes).
- Familiarity with Elastic for monitoring and analytics.
Benefits
- Competitive salary.
- Excellent pension scheme.
- Private healthcare.
- Share scheme (3.5% + 3.5% matching).
EEO Statement
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and we hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
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