Hybrid Service Analyst: ITIL & Continuous Improvement

A major retail organization in Manchester is seeking a Service Analyst to join their Enterprise Service team. This hybrid role requires working closely with aligned product teams and managing incidents while ensuring high service standards. Ideal candidates should have strong agile experience and knowledge of ITIL practices. Benefits include an annual bonus, 28 days holiday, and a pension with employer contributions. The position involves contributions to change management and continual improvement initiatives.#J-18808-Ljbffr…