Technical Sales Estimator (Security, Alarms and Fire)
Pay: £12.71 - £15.86 per hour dependent on skills and experience
Full-time | Monday-Friday | 08:00-16:30
Whiteley Hampshire PO15 - site based
Benefits
- Company pension
- Employee stock purchase plan
- Health & wellbeing programme
- On-site parking
About the Role
In this role, you will manage incoming enquiries, prepare quotations, and keep our CRM strong and up to date so the team can convert more opportunities into confirmed work. You'll be a key part of ensuring that every client receives a fast, professional and consistent service.
What You'll Do
- Respond quickly to new enquiries to maximise conversion opportunities.
- Qualify leads and collect key details so Surveyors and the sales manager can assess work efficiently.
- Prepare accurate quotations for standard works using approved templates.
- Support larger proposals by helping compile documents and pricing information.
- Maintain the CRM so all opportunities, quotes and client records are always current.
- Follow up on outstanding quotes to improve conversion rates and maintain pipeline visibility.
- Communicate professionally with clients by phone and email to support surveys, appointments and documentation.
- Coordinate handovers of accepted quotations to Operations to ensure smooth delivery.
- Assist with sales reports and simple data analysis to support team decision‑making.
- Help with sales or marketing campaigns by preparing call lists or follow-up emails.
What You'll Bring
- Strong organisation and attention to detail
- Clear, confident communication skills
- Ability to prioritise and manage multiple tasks
- Good IT skills (CRM systems, Outlook, Excel)
- Fire and Security industry knowledge is advantageous
- A proactive, positive approach to customer service
What you can expect
- A supportive team environment
- Clear processes and training provided
- Opportunities to expand your skills in proposals, sales support, and client management
- A role where you can directly influence sales growth and client satisfaction
We invite you to explore this opportunity with us—your next career move awaits at Croma Security Solutions Group PLC.
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