The Vacancy
Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.
Opportunity
We currently have an exciting opportunity to join this department as an Administration Consultant, within our Data Journey team in our Birmingham, Edinburgh or Glasgow office.
What will your role look like?
The Administration Consultant will lead the delivery of a range of client‑focused administration projects, ensuring regulatory requirements and client expectations are met. The role involves working closely with internal teams, trustees and insurers, and provides exposure to a broad and varied portfolio of project work. The successful candidate will take ownership of projects including data rectification, risk transfer activity and the implementation of GMP equalisation outcomes, managing delivery from planning through to completion. You will play a key role in ensuring work is delivered accurately, efficiently and to agreed timescales.
Key Responsibilities
- Delivery of client projects for a portfolio of clients:
- Risk transfer arrangements, including data provision and cleansing, and transition work.
- GMP projects – reconciliation, rectification and implementation of equalised GMPs.
- Data gap and benefit audit work and subsequent rectification and cleansing.
- Ensuring accuracy, consistency, and the highest level of quality assurance.
- Effectively communicating to manage a schedule of deliverables, prioritise work and ensure team capacity is in place, supported by our Project Management team:
- Setting project timelines and tracking progress.
- Acting as the principal point of contact for the portfolio of clients.
- Provision of updates on project progress, e.g. to internal stakeholders or during Trustee meetings.
- Monitoring commercial aspects of your portfolio, including:
- Drafting fee scopes.
- Regular billing.
- Delivering high quality, expert pensions administration projects to clients.
- Taking the lead on unusual cases.
- Overseeing reviewer process in line with best practice guidance.
- Reporting on progress and risks.
- Continuously improving workflows and practices.
- Developing team members, providing guidance and technical support.
- Managing team members and encouraging their career development.
- Undertaking a modest amount of travel between Hymans’ UK offices.
- Supporting recruitment and onboarding activities as required.
- Completing accurate time recording and maintaining chargeability targets.
Qualifications
- Extensive experience in the administration of defined benefit pensions.
- Technical understanding of pensions, including calculation of benefits and benefit tranches.
- Knowledge of risk transfer projects and GMP equalisation implementation preferred.
- Ability to lead on delivery of client work, including liaising with other parties such as actuarial and administration teams as well as client contacts.
- Detailed and up‑to‑date knowledge of legislation relating to DB pension arrangements.
- Experience of leading a project with a collaborative, consultative approach.
- Good knowledge of governance principles.
- Ideally hold or work towards Associate Membership to the Pension Management Institute.
- We welcome applications from candidates who may not possess all attributes listed but are competent with the majority and can develop additional skills with support.
Benefits
- A competitive salary and access to our profit share scheme.
- Flexible selection of employee benefits to match your lifestyle and needs.
- Collaborative and encouraging work environment.
- On‑site mental health and wellbeing assistance.
- Mentoring opportunities and access to our award‑winning learning portal, Aspire.
- Regular social activities, three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
- Hybrid working, offering the best of working from home and modern office environments.
Recruitment
Recruitment is on a rolling basis. Early applications are encouraged to avoid disappointment.
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