{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Service Advisor”, “description”: “
Our client, a reputable franchise‑approved commercial vehicle dealer group with multiple locations nationwide, is actively seeking a Vehicle Service Advisor for their busy Gloucester dealership. This is an excellent opportunity for a skilled and motivated individual to join a professional team and progress their career within the automotive industry.
Benefits
- Starting basic salary of £30,000 per annum, with the potential to earn up to £33,000 including performance‑related bonuses
- 23 days of annual leave plus 8 statutory bank holidays
- Workplace pension scheme
- Access to extensive technical training and professional development
- Discounts on high street and retailer products through various schemes
- Staff wellness programmes and recognition awards for long service and achievement
- Enhanced maternity and paternity pay
- Long‑term career prospects within a multi‑award‑winning business recognised as a "Great Place to Work"
Duties
- Greet customers professionally and ensure the highest level of customer satisfaction
- Manage workshop loading efficiently and keep it up to date
- Keep customers proactively informed about vehicle progress as a Service Advisor
- Book vehicle appointments considering workshop capacity and customer convenience
- Identify customer requirements and prepare accurate, fully inclusive quotations
- Produce detailed job cards, estimates, invoices, and related documentation
- Explain work carried out to customers clearly, maximising sales opportunities for additional services
- Generate warranty job cards following manufacturer policies and procedures as a Service Advisor
- Record all work requirements accurately, distinguishing between retail, warranty, internal, and non‑chargeable repairs
- Liaise with the Parts Department to ensure parts availability
- Attend to warranty authorisations and liaise with vehicle manufacturers as necessary
- Uphold high standards of customer service and professionalism in all interactions
Requirements
- Proven experience as a Vehicle Service Advisor or similar position within the automotive trade
- Strong communication and customer relationship skills
- Excellent organisational abilities with IT literacy; experience with Kerridge/Keyloop is preferable
- A full UK driving licence with minimal points
- Ability to deliver exceptional customer service and maximise sales opportunities
- Knowledge of warranty procedures and, ideally, experience with commercial vehicles; not essential but advantageous
Company: Perfect Placement
Location: Gloucester
Job Description:
Our client, a reputable franchise‑approved commercial vehicle dealer group with multiple locations nationwide, is actively seeking a Vehicle Service Advisor for their busy Gloucester dealership. This is an excellent opportunity for a skilled and motivated individual to join a professional team and progress their career within the automotive industry.
Benefits
- Starting basic salary of £30,000 per annum, with the potential to earn up to £33,000 including performance‑related bonuses
- 23 days of annual leave plus 8 statutory bank holidays
- Workplace pension scheme
- Access to extensive technical training and professional development
- Discounts on high street and retailer products through various schemes
- Staff wellness programmes and recognition awards for long service and achievement
- Enhanced maternity and paternity pay
- Long‑term career prospects within a multi‑award‑winning business recognised as a “Great Place to Work”
Duties
- Greet customers professionally and ensure the highest level of customer satisfaction
- Manage workshop loading efficiently and keep it up to date
- Keep customers proactively informed about vehicle progress as a Service Advisor
- Book vehicle appointments considering workshop capacity and customer convenience
- Identify customer requirements and prepare accurate, fully inclusive quotations
- Produce detailed job cards, estimates, invoices, and related documentation
- Explain work carried out to customers clearly, maximising sales opportunities for additional services
- Generate warranty job cards following manufacturer policies and procedures as a Service Advisor
- Record all work requirements accurately, distinguishing between retail, warranty, internal, and non‑chargeable repairs
- Liaise with the Parts Department to ensure parts availability
- Attend to warranty authorisations and liaise with vehicle manufacturers as necessary
- Uphold high standards of customer service and professionalism in all interactions
Requirements
- Proven experience as a Vehicle Service Advisor or similar position within the automotive trade
- Strong communication and customer relationship skills
- Excellent organisational abilities with IT literacy; experience with Kerridge/Keyloop is preferable
- A full UK driving licence with minimal points
- Ability to deliver exceptional customer service and maximise sales opportunities
- Knowledge of warranty procedures and, ideally, experience with commercial vehicles; not essential but advantageous
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Posted: April 20th, 2026