At Aptitude Recruitment, we specialise in connecting talented individuals with forward-thinking organisations across growing sectors. We pride ourselves on delivering high-quality recruitment solutions while supporting both clients and candidates in achieving long-term success. We are currently seeking a highly organised and detail-oriented Programme Administrator to support a rapidly expanding training environment focused on delivering outstanding learner experiences.
Role Overview
The Programme Administrator plays a critical role in ensuring a high-quality, compliant, and efficient learner onboarding experience.
This position is responsible for coordinating all aspects of learner enrolment and onboarding, ensuring that:
- Learners are enrolled accurately and compliantly
- Employer and learner documentation is complete
- Systems (including Bud and ILR processes) are updated correctly
This role is central to maintaining audit readiness, delivering a learner-focused experience, and supporting operational efficiency during a period of growth.
Key Responsibilities
1. Learner Onboarding (Core Focus)
- Coordinate end-to-end onboarding of all new apprentices
- Act as the central point of contact for onboarding queries (learners, employers, and internal teams)
- Deliver a smooth and professional onboarding experience aligned to organisational standards
2. Enrolment & Compliance Checks
- Complete all enrolment compliance checks in line with DfE funding rules
- Ensure all required documentation is accurate, complete, and signed
3. Systems & Data Management
- Accurately input and maintain learner data across systems (e.g. Bud and ILR-related systems)
- Track onboarding progress and flag risks or delays
4. Programme Registration & Certification
- Manage learner registrations with awarding organisations (where applicable)
- Coordinate certification processes on programme completion
- Ensure timely and accurate submission of required information
5. Coordination Across Teams
- Liaise with:
- Sales/Business Development teams to receive confirmed learner information
- Programme Managers and Skills Coaches to confirm readiness for onboarding
- Compliance teams to ensure funding requirements are met
- Support the handover from onboarding into active programme delivery
Person Specification
Essential
- Strong administrative and organisational skills
- High attention to detail and accuracy
- Experience managing data and documentation
- Ability to manage multiple priorities and deadlines
- Strong communication skills (written and verbal)
- Confident using systems and databases
Desirable
- Experience in apprenticeships or funded training
- Understanding of DfE funding rules and compliance requirements
- Experience with learner management systems (e.g. Bud)
- Experience supporting audits or compliance processes
Why This Role Matters
This is an exciting opportunity to join an organisation during a period of significant growth across emerging and high-demand sectors. The Programme Administrator role is critical in ensuring that as operations scale, the organisation maintains:
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